Indian Railway Commercial Clerk

1. What is Indian Railway Commercial Clerk in Govt?

  • A Commercial Clerk in Indian Railways is responsible for handling various tasks related to ticketing, passenger queries, reservations, and customer service at railway stations. They work in the commercial department and ensure smooth operation of services, including issuing tickets, booking reservations, and managing passenger complaints.

2. Education Eligibility

  • Educational Qualification: Typically, candidates must have completed 10+2 (Intermediate) from a recognized board of education or equivalent qualification. Some notifications may also require a specific percentage in the qualifying exam, so it’s important to check the specific recruitment details.

3. Handicapped Eligibility

  • Disability: Candidates with disabilities (as per the Divyang category) can apply for the position, with certain reservations or relaxations in eligibility criteria. The specific type of disability allowed can vary based on the notification, but it generally includes candidates with visual, hearing, or locomotive disabilities.

4. Age

  • Age Limit: The age limit typically ranges between 18 to 30 years, but this can vary depending on the recruitment notification and category.
    • Relaxations: There are age relaxations for reserved categories (SC/ST/OBC), ex-servicemen, and other eligible categories as per government rules.

5. Physical Eligibility

  • Physical Standards: Physical eligibility may vary depending on the recruitment board. Generally, a certain level of physical fitness and eyesight standards (such as 6/9 vision or correctable to 6/6) are required. The specifics are mentioned in the notification.

6. Pay Grade

  • The pay scale for a Commercial Clerk is usually in the Level 2 of the 7th Pay Commission, which is approximately ₹19,900 – ₹63,200 per month. This may vary depending on the zone and department.

7. Ex-Soldier

  • Ex-Servicemen: Ex-soldiers or retired military personnel are usually given preference or a special relaxation in terms of age and eligibility during recruitment. The specific relaxation is mentioned in the recruitment notification.

8. Reservation

  • Reservation: There is a reservation policy in place for various categories, including:
    • Scheduled Castes (SC)
    • Scheduled Tribes (ST)
    • Other Backward Classes (OBC)
    • Economically Weaker Sections (EWS)
  • These candidates are entitled to certain quotas in the recruitment process.

9. Sports Person

  • Sports Quota: Candidates who are recognized as sports persons at national or international levels may be eligible for recruitment under the sports quota. Specific criteria like the level of competition and achievements are required.

10. Promotion in Career

  • Career Growth: As a Commercial Clerk, there are several promotional opportunities within the railway service. You can move up to higher positions such as Senior Clerk, Chief Clerk, or move into management roles in commercial departments, based on experience, performance, and seniority.

11. Special Eligibility in Person

  • There may be specific eligibility conditions for candidates based on factors like:
    • Person with Disabilities (PWD)
    • Women candidates
    • Ex-servicemen
    • Sports quota candidates
  • These are typically specified in the official notification for each recruitment.

12. What Work Will I Have to Do at My Workplace?

  • Job Responsibilities: As a Commercial Clerk, you will:
    • Issue tickets and manage reservations.
    • Answer passenger queries and complaints.
    • Maintain records related to ticket sales and bookings.
    • Assist in passenger trains and their schedules.
    • Handle refunds and general queries related to railway services.

13. Which Department Does This Recruitment? Original Website Link for Notification

14. In Which Department Do You Join?

  • As a Commercial Clerk, you would generally join the Commercial Department of Indian Railways. This department handles passenger ticketing, reservations, and related services. You might be posted at stations, booking offices, or reservation centers.

These are the general details regarding the recruitment of Commercial Clerks in Indian Railways. Always check the specific notification for the most up-to-date and accurate requirements.